SERVICES & SPA ETIQUETTES 

 

MAKING APPOINTMENTS

Advanced reservations of up to 2 weeks in advance are strongly recommended for all services to ensure availability. All bookings are strictly by appointment only.

 

Please refer to the attached price list of each facility for contact information.

 

In general, you may contact us at T: +65 6463 9713  E: Hello@AuumTheHonestNailSpa.com

 

FACILITIES ENVIRONMENT

Each spa facility cultivates a different kind environment uniquely to its own. We encourage a harmonious, relaxing and respectful atmosphere throughout your experience. Please silent any mobile devices.

 

FEES AND SERVICE CHARGE

All prices are in Singapore Dollars and inclusive of local sales tax. For your convenience, a 10% service charge and 7% government tax will be added to your final bill for each service. Additional gratuities are at your discretion.

 

CANCELLATION POLICY

If you must reschedule or cancel any appointments or packages, please notify us 7 days in advance. Missed appointments without proper notices are subjected to a S$75 charge for reserved services. The same condition is applicable for no-show reservations.

 

Each spa facility has its own terms & conditions applied. Please take note of the respective facilities’ terms & conditions prior to any bookings and cancellations.

 

SPA ARRIVAL & ETIQUETTES

We recommend you arrive 30 minutes prior to your appointment time to enjoy the facilities and ensure your treatment starts on time. Late arrivals may result in a reduction of your treatment experience.

 

PERSONAL MATTERS

Please inform us of any health conditions at the time of booking so we may better customize your experience to your needs.

OPERATING HOURS

Monday-Friday 8am to 7pm & Saturday 8am to 3pm

Transportation Fee applies for concierge services. Extra charges apply for bookings beyond the above-mentioned timings as well as on Sunday, Eve of Public Holiday, and Public Holiday.

Please note operating hours may vary for each spa facility.

AUUM-The Honest Nail Spa reserves the right to amend any changes to the
terms & conditions without any notice.

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