SERVICES & SPA ETIQUETTES
Advanced reservations of up to 2 weeks in advance are strongly recommended for all services to ensure availability. All bookings are strictly by appointment only.
Please refer to the attached price list of each facility for contact information.
In general, you may contact us at T: +65 6463 9713 E:
Each spa facility cultivates a different kind environment uniquely to its own. We encourage a harmonious, relaxing and respectful atmosphere throughout your experience. Please silent any mobile devices.
FEES AND SERVICE CHARGE
All prices are in Singapore Dollars and inclusive of local sales tax. For your convenience, a 10% service charge and 7% government tax will be added to your final bill for each service. Additional gratuities are at your discretion.
If you must reschedule or cancel any appointments or packages, please notify us 7 days in advance. Missed appointments without proper notices are subjected to a S$75 charge for reserved services. The same condition is applicable for no-show reservations.
Each spa facility has its own terms & conditions applied. Please take note of the respective facilities’ terms & conditions prior to any bookings and cancellations.
SPA ARRIVAL & ETIQUETTES
We recommend you arrive 30 minutes prior to your appointment time to enjoy the facilities and ensure your treatment starts on time. Late arrivals may result in a reduction of your treatment experience.
Please inform us of any health conditions at the time of booking so we may better customize your experience to your needs.
Monday-Friday 8am to 7pm & Saturday 8am to 3pm
Transportation Fee applies for concierge services. Extra charges apply for bookings beyond the above-mentioned timings as well as on Sunday, Eve of Public Holiday, and Public Holiday.
Please note operating hours may vary for each spa facility.